LIFETIME WARRANTY
We understand your fly fishing adventures can present obstacles that can leave you dead in the water with a busted rod. Rods can get knocked around a lot, creating a micro fracture in the blank that can weaken it, or the near miss streamer-to-the-back-of-the-head that impacted your rod instead. They can get stepped on, shake hands with a car door, even the elusive rock or tree fish can leave you stranded!
When you invest with Moonshine, you'll get a LIFETIME WARRANTY with an industry competitive fee to get you back up and running, ASAP.
We encourage you to checkout this great article about Rod Failure by Tom Kirkman of RodMaker Magazine. If you're scratching your head as to what could have happened to your rod and to remove any bias, the good people at RodMaker Magazine have put in the time to enlighten everyone.
WARRANTY DIRECTIONS
Carefully follow directions for your unique rod series below. Failure to complete all steps will delay service for your rod:
For Series Fly Rod Service: (Drifter, Epiphany, Outcast, Revival, Rambler, Vesper)
To get you back up on the water even quicker, we are now sending you the replacement section. No need to send in your entire rod and the time it takes to arrive and process it. It's less hassle and no out-of-pocket shipping expense!
Choose your series and make your selections, carefully:
Once you have paid the fee and made your selections, we will get your section to you ASAP. Please allow 1- 2 weeks, although we usually get them out much quicker.
Please note: If we are unable to fix or replace your rod due to lack of inventory or beyond repair, we will provide you a discount of 30% from our current lineup.
LEGAL STUFF
No fee will be required if the problem is due to any manufacturing defect. Although we do our best ensure tight quality control, like any product, we can swing and miss. Warranty does not cover intentional damage or flagrant abuse. International warranty claims may require an additional shipping fee. Warranty is only valid for the original purchaser of the rod. Proof of purchase in the form of a matching order confirmation required. In the case of discontinued rods or colors / designs, we may substitute a similar rod. No refunds will ever be granted past the initial 30 day period after purchase. Warranty replacement fees are currently (as of May 2020) $38 per rod section for all series rods other than the Vesper, which is $45. Midnight Specials are $65 per rod section. These fees may be increased as time goes on to account for inflation or any major increases in component costs. Warranties apply only to products made by Moonshine Rod Company, and not any accessories, apparel, reels, fly line, etc.