Rambler Spin Rod Warranty Replacement
*NOTICE* For Butt sections, please email info@moonshinerods.com with a photo of your damaged piece and your proof of purchase. You must show a copy of your original purchase receipt as the original owner per our warranty claim policy.
Please make your selections carefully so we may accurately fulfill your claim. Failure to do so may result in extra shipping and handling costs.
We will get your section to you ASAP. Please allow 1- 2 weeks, although we usually get them out much quicker.
hear what others are saying
- JJosephRated 1 out of 5 stars5 months ago1 Star
Warranty claim is a joke. Just won't be using the rod's anymore
- LNLarry N.Rated 1 out of 5 stars2 years agoStill no tips
I have been told twice in the last 45 days that you would have replacement tips this month...it's the 29th of July now and still no tips. Your warranty is worthless without parts..
I am posting this on YouTube and Facebook..I'm tired of waiting for a empty promise. I'm also posting my past correspondence with you and all reviews that I have left that have never been published by you...your choosing your reviews and that's illegal..
Moonshine Rod Company2 years agoHi Larry, We understand the frustration and apologize you've had to wait. We've had a hard time recovering on these due to supply chain challenges. Please send us an email info@moonshinerods.com and we'll do everything we can to make this right. - TTrevorRated 5 out of 5 stars2 years agoMLF
I love the rod, beautiful piece and a pleasure to use. Yet my tip broke and I'm having the opposite issue as the other reviewer, the tip section is never in stock. The one time I was notified through email that it was in stock by the time I got home and saw it they were out of stock again
Total bummer.
Moonshine Rod Company2 years agoHey Trevor! Thanks for your business and sorry to hear about the tip. Please reach out to info@moonshinerods.com so we can make it right, stat. Happy fishing! - MMMatthew M.Rated 5 out of 5 stars2 years agoThe rambler
Hands down my favorite rod I have ever bought I have every size and 2 of each only problem I’ve found is I broke the butt on my 6.6 and they are almost always out of stock for warranty with prespawn and spawn coming soon I really hope they can get more in stock b4 I miss the best fishing of the year with my favorite rod
Moonshine Rod Company2 years agoThanks for your business and the review, Matthew! We should have stock on those. Please email us info@moonshinerods.com and we'll get you straightened out, ASAP. Happy fishing!